![]() ![]() H&M Group collaborates with advertising partners such as Facebook, Instagram, Snapchat, Pinterest and YouTube for advertising on social networks and with Google for online advertising networks such as Google Ads and Google Marketing Platform.Īdvertising partners use cookies and similar technologies to trace your usage of our websites and services by accessing data stored on your device or in apps. We will never retrieve, use, and store personal data from data brokers or other external sources nor having access to such data for pursuing a marketing purpose unless we explicitly say so. We only use data obtained directly from you, when you created your account, shopping with us, subscribing to newsletters or engaging with us in any other way. ![]() Please read more about our Advertising Partners below. To be more efficient in our marketing communication we collaborate with different social media, search engine and advertising network providers ("Advertising Partners"). To optimize online customer experience, we provide you with personalized ads and promotions resulting from algorithmic analysis and predictions of your preferences, interests, and behavior. Please take note that all communication channels might not be available in your market. No refunds will be made on final sale merchandise.We will use your personal data to generate and send ads and promotions, including style and shopping recommendations, notifications, information, surveys, and invitations through multiple communication channels.Īds, promotions, and other direct marketing communication will be distributed according to your preferences through e-mail, text messages, as well as displayed in your mobile app, social media channels or web browser. Items denoted as 'Final Sale' are not eligible for return or exchange. Please note your bank or fin ancial institution might require additional time to process the refund to your account. Depending on the refund method selected when initiating your return, a refund will be issued to your original method of payment within 5-7 business days of return processing. Once your return is processed, a refund confirmation will be sent to the email address provided at check out. Please allow between 7-21 business days for your return to be processed once received at our facility prior to refund. Returns that do not follow our policy may be sent back to the original shipping address at our discretion. All international return fees are the responsibility of the customer.ĪREA reserves the right to reject returns that do not comply with our return policy. To initiate a return, please reach out to for further assistance. All domestic and international return fees are the responsibility of the customer. We are currently unable to accept international exchanges. Initial shipping fees are non-refundable. *In the case of exchanging footwear, please make sure to include the original shoe box, as this is considered part of the product. The exchange or return must include the item’s original packaging and attached tags.* This means we will only accept your exchange if the item was not worn or altered. The item must be in its original condition. The exchange or return must be generated within 30 days of order fulfillment and shipped back within 7 days of initial request. Additionally, make sure you meet the following requirements: ![]() To initiate an exchange or return please click here. Expected ship dates may vary for pre-orders and are subject to change. Partial fulfillment of international orders is not available at this time. If an order contains a pre-order item, the entire order will not ship until all items are in stock unless otherwise specified to our customer service team. This typically means that the item is still in production when ordered and is not immediately available in our fulfillment center at that time. Once at checkout please verify if the product is in pre-order status and the estimated ship date associated with this item. Pre-order status relates to an item which you are able to purchase in preview from the new collection or as limited edition. You can track parcels via UPS or DHL’s websites. Duties and taxes are the responsibility of the customer. ![]() We offer complimentary UPS Ground ® shipping for domestic orders, and complimentary DHL shipping for international orders. Please allow up to 2-3 business days for all orders to be processed, regardless of shipping method selected. ![]()
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